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Olloum
  • NEW IN
  • SHOP BY CATEGORY
    • SCARVES
    • DRESSES
    • ACTIVEWEAR
    • TOPS & PANTS
    • KNITWEAR
    • LOUNGE
    • MATERNITY
  • COLLECTION
    • FALL 2020
    • Eid 2020
    • BEBAS ’19
  • SALE
    • SALE
    • AS IS
Menu
  • NEW IN
  • SHOP BY CATEGORY
    • SCARVES
    • DRESSES
    • ACTIVEWEAR
    • TOPS & PANTS
    • KNITWEAR
    • LOUNGE
    • MATERNITY
  • COLLECTION
    • FALL 2020
    • Eid 2020
    • BEBAS ’19
  • SALE
    • SALE
    • AS IS
BUYING A GIFT CARD

You can buy a OLLOUM.COM gift card in AUS Dollars (AUD), HK Dollars (HKD) or US Dollars (USD). Simply choose from the following options:

VIRTUAL GIFT CARD

Choose how much you would like to give

Add the recipient’s name, email address and a personal message (optional)

The gift card will be emailed to the recipient and a delivery receipt will be emailed to you

For further assistance please email [email protected] or call +603 12345678, 24 hours a day, seven days a week

HOW TO REDEEM A GIFT CARD

If you haven’t done so already, please register for a OLLOUM account. Then sign in, select My Account and under My Gift Cards enter your gift card code. Alternatively, you can redeem on the payment page when making your purchase. Your gift card amount will then be automatically deducted as payment on your next order.

Please note:

If your gift card exceeds the total order amount, the remaining balance will automatically be credited to your OLLOUM account

If your order exceeds the value of the gift card, and you have existing store credit on your account, this will automatically be redeemed to cover the remaining balance

All remaining balances exceeding the value of your gift card or store credit must be paid by credit or debit card

You can check your balance and full details of each credit and debit that you have made by signing in, selecting My Account and then My Gift Cards

Once you have added a gift card to your account, only you can spend it. The balance will then be valid for 12 months. To find out about extending gift card validation dates, please email [email protected] or call +60 12345678, 24 hours a day, seven days a week.

DELIVERY

VIRTUAL GIFT CARD

A virtual gift card will be emailed to the recipient

A delivery notification will be emailed to you for your reference

The virtual gift card will arrive as soon as we have processed your order and taken payment.

 

RETURNS

Gift cards cannot be returned or exchanged for a card refund

All returned items that were paid for with a gift card will be refunded as a store credit to your OLLOUM account for you to use against a future purchase

If you return an item paid by both gift card and credit card, you will be refunded on your credit card up to the amount of your initial card payment and the remaining amount will be refunded as store credit

To return an item that you have purchased with a gift card, see here

For more information, please see our Terms and Conditions.

YOUR SECURITY IS IMPORTANT TO US

This is an extra measure we use for your security and is known as a Completely Automated Public Turing test to tell Computers and Humans Apart, or CAPTCHA, and lets us know that you are a person placing an order. You will need to enter the words exactly as they appear into the box next to them to continue with your payment.

Helpful hints: Make sure you use a space between each word if there is more than one word, and then click submit. If you prefer, you can also hear the words spoken – simply click on the speaker symbol.

For more help, please email [email protected] or call +60 12345678, 24 hours a day, seven days a week.

USEFUL INFORMATION

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© 2021 LOVE TO DRESS SDN BHD (1097429-V). All Rights Reserved.

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